This website collects certain information about its users in order to provide a better experience.
Data Ownership and Handling
Covalingua LLC
501 Cambria Ave. Suite 107
Bensalem, PA 19020
PHONE: 215-253-3747
FAX: 215-689-4295
Types of data collected
This website collects different types of data, both for itself and for third parties, where applicable. These data may include name, surname, address, e-mail address and post code. At browsing data level, cookies, usage data, password and login data and unique device identifiers for advertising (Google Advertiser ID or IDFA) may be collected.
Details of such personal data are provided in the relevant sections of this text or by means of explanatory texts on the pages where such data are requested. Personal data are freely provided by the user and, in the case of usage data, this is carried out automatically when using the website.
Unless otherwise specified by Covalingua, all data requested on this website are mandatory and refusal to provide them may prevent the provision of services by this website. However, when Covalingua indicates that certain data are not mandatory, it will be up to the user to provide them or not, with no consequences on the availability of the service provided.
Any user who does not know which data are mandatory and which are not is free to contact the owner in order to resolve their doubts.
The use of cookies or any other tracking tools by the website or by any of its owners is for the purpose of providing the correct service to the user, in addition to any other purpose that will be or has been described in this document and in the cookies policy (if this is available).
Users are responsible for personal data obtained by third parties and those obtained by this application. In addition, the user confirms that the company has the consent of the third party to provide the aforementioned data.
Data processing mode
Processing Methods
Covalingua states that the website complies with the corresponding security measures to ensure that there is no inappropriate use of the data, thus avoiding their unauthorised disclosure, amendment or destruction.
The processing of such data is carried out by means of IT tools through the use and monitoring of procedures and organisational modes that are strictly adapted to the purposes indicated. In addition to the owner of these, some of those responsible for the proper functioning of the website. Some of these may be managers related to marketing, sales or administration, among others. The updated list of these parties can be requested by those users who require it.
Legal bases
The owner may process the user's data once one of the following conditions has been met:
- The user has consented to one or more specific purposes of the website. It should be noted that in some legislations the owner has the right to use users' data until they indicate their opposition.
- The provision of data is required to carry out a transaction with the user or any other pre-contractual relationship with the user.
- The processing relates to a task performed under public interest in the exercise of the local authority vested in the user.
- The processing is necessary for compliance with a legal obligation by the owner.
- The processing of the data is necessary to fulfil the purposes of the legitimate interests pursued by the owner or a third party. In any case, the owner notes their predisposition to clarify any type of legal bases applied in such processing.
Hosting venue
The data are used at the owner's offices and at any other place where the parties concerned in the processing may be involved.
Depending on the user's location, the transfer of data may result in the data being stored in a country other than the user's own country. For further information on the processing of such data, users can review the section of this document on the processing of personal data.
The user shall also have the right to be informed of the legal basis for the transfer of data to a country outside their country and outside the European Union or any international organisation governed by public international law or created by an association between two or more countries. They also have the right to know the security measures adopted to safeguard their data.
Storage time
The data will be stored during the time required for the purpose for which they have been collected. Accordingly:
- Personal data collected for purposes related to the performance of a contract between owner and user will be retained until the contract has been performed for its intended purpose.
- Data that has been collected for the legitimate interests of the owner will be retained long enough to fulfil those purposes.
However, the owner may keep the user's personal data for a longer period of time as long as there is no objection from the user.
In addition, the owner may be obliged to comply with the retention of certain personal data whenever required to comply with an order by the local authority or by a legal obligation.
Once the retention period has expired, the personal data will be deleted. Therefore, once the retention period has expired, the user cannot assert the right of access, deletion, rectification or portability.
The purposes of data storage
The main purpose of collecting the user's data is to allow the owner to carry out the service properly, as well as to comply with its legal obligations, respond to requests related to compliance, protect its rights and interests (including in this aspect both the rights of users and third parties), detect any type of activity of a dubious or fraudulent nature, as well as the following points: Establish contact with users, perform marketing and behavioural targeting activities, perform content and analytics feedback, registration and authentication of payments managed by the website.
Data is also collected to send messages and interact with data collection platforms and other third parties.
Detailed information on the collection of personal data
Personal data is collected for the following purposes through the use of the following services:
Analytics
Those services that are included in this section allow the owner to monitor and analyse web traffic and can be used to track user behaviour.
Google Analytics demographics and interests reports
Google Analytics demographics and interest reports are an advertising reporting feature that indicates the demographics and interests displayed in web data. The user can disable the use of such cookies through Google's ad settings. These personal data include cookies and unique device indicators for advertising (the Google advertiser ID).
Facebook Ads Conversion trackings
Facebook Ads has a conversion tracking system (called pixel) that corresponds to the company's analytics service. This connects existing data in the Facebook ad network with actions performed on the website. The Facebook pixel analyses conversions attributed to ads relating to its partner companies and brands.
Google Ads conversión trackings
Google Ads conversion tracking is an analysis service whose task is based on connecting the data from the Google Ads advertising network with the actions performed on that website.
Contact Form
Once the user has filled in the contact form with the relevant data, the user gives direct authorisation to the owner to use such data to respond to requests for information, quotation data or any other type of request indicated in the form.
Management of payments
Unless otherwise specified in the relevant channels, this website processes payments obtained through third party payment service providers. Therefore, unless otherwise indicated, users are requested to provide their payment details and specific personal information to such payment service providers.
It should be noted that this website does not participate in the collection and processing of such information. In fact, the owner will only receive a confirmation from the payment service provider confirming whether the payment has been successfully completed.
Paypal
Paypal Inc. offers a proprietary payment service called Paypal. It allows users to make online payments. In relation to the personal data processed in this application, these are varied and are specified in the data protection policy of the service itself.
Interaction with data collection platforms and third parties
This type of service has the particular feature of allowing users to interact with platforms in charge of data collection or other services related to this purpose. It enables data to be saved and reused from the pages of this website.
When one of these services is installed, data can be collected both on browsing and use of the pages on which it is installed, even if users have not actively used the service.
Mailchimp widget
The Mailchimp widget consists of a service to interact with the management of email addresses and the sending of messages. The data required by this section are e-mail, name and surname.
Contact management and message sending
This type of service enables the owner to manage the database of e-mails, telephone contacts or any other contact information to communicate with the user.
In addition, these services may also collect data regarding the date and time the user sent the message, as well as when the user interacted with the message.
Website registration and authentication
By registering or logging in, the user allows the website to identify the user in order to grant access to specific services. Such personal data is collected and stored for registration or identification purposes only. The data collected are only necessary for the provision of the service requested by the user.
Remarketing and behavioural targeting
This type of service enables the site and its partners to inform, optimize and deliver advertisements based on the use the user makes of the site.
This activity is enabled by tracking usage data and trackers that collect information to then manage remarketing and behavioural targeting activity. Some services offer a remarketing option based on a list of e-mail addresses.
User’s rights
Users may change the relationship with the use of their personal data by exercising any of the following rights:
- The user has the right to withdraw their consent at any time regarding the use of their personal data.
- Users may object to the processing of their data. The user may refuse the processing of such data if it is carried out on a legal basis other than consent.
- The user can access their data. The user has the right to know exactly what personal data is being processed and to obtain a copy of this data.
- Verify and rectify. Users have the right to check the correctness of their data and to request a correction in the event that it is incorrect or outdated.
- The user has the right to limit the processing of their data. In certain circumstances, the user will have the right to restrict the use of their data. In this case, the owner will not use your data for any purpose other than storing it.
- The user has the right to have their data erased or deleted in certain circumstances.
- The user has the right to receive their data and have them transferred to another data controller. This entails that such data is sent to the user in a readable, structured format and, if technically possible, transmitted to another data controller without hindrance. This provision may be applied provided that they are processed by automated means and the processing is based on the user's consent, on a contract in which the user is involved or on the user's pre-contractual obligations.
- The user has the right to lodge a complaint with the relevant data protection authority.
Details of the right to cease data processing
Where personal data are processed in the public interest, in the exercise of a local authority relevant to the owner or relating to the interests pursued by the owner, users may object to the processing on the basis of a justification relating to their particular situation.
However, users should be aware that, if their data are processed for direct marketing purposes, they can object to such processing without justification.
How to apply these rights
Any request made with respect to the user's rights may be addressed to the owner through the contact details provided in this document. These requests can be made free of charge and will be dealt with by the owner as soon as possible and always within a period of less than one month.
Additional information on data collection and processing
Legal actions
The user's personal data may be processed for legal purposes by the owner in court or in the stages leading to possible legal action deriving from the improper use of the website or the services it presents.
The user has to be aware that the owner may be obliged to disclose their personal data in the event of a formal request from the competent authorities.
Additional information on the use of personal data
In addition to the information contained in this privacy policy, the owner may provide the user with additional information about the service provided and the processing of the user's data.
Information not included in this policy
The user may ask the Owner for more details about the collection or processing of Personal Data at any time. Please see contact information at the beginning of this document.
Changes to the Privacy Policy
The owner has the exclusive right to make changes to this policy at any time. However, the owner is obliged to notify the users of the site through the channels made available for that purpose. It is recommended that you check the page frequently to be aware of the latest updates to the above policies.
In the event that the changes affect the activities carried out on the user's consent then the owner will seek a new consent, where this is relevant.
Definitions and legal references
Personal data
Personal data corresponds to any information that, directly or indirectly, and in connection with other information, allows the identification of a natural person.
Data usage
Data usage refers to the information collected through the website (or third parties related to it) and may include: IP addresses or domain names of the computers used by users who use this website, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to send the request to the server, the size of the file received in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the user, the different time data per visit (e.g. the time spent on each page within the website) and details about the path followed within the Application with particular reference to the sequence of pages visited, and other parameters about the operating system of the device and/or the user's computing environment.
User
The natural person, who uses this website and who, unless otherwise specified, corresponds to the owner of the data.
Data owner or holder
Natural or legal person who, alone or jointly, determines the purposes and means of processing personal data, including security measures relating to the use and operation of the website. The data controller, unless otherwise specified, is the owner of the website.
Website
The means by which the user's personal data is collected and processed while providing the user with a service.
Service
The service provided by this website is the one described in this document and corresponds to what is offered on the page itself.
Cookies
Cookies are trackers that consist of sets of data that are stored in the user's browser.
Legal information
This privacy statement has been prepared based on the provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy refers only to this Application, if not otherwise stated within this document.